Aug 11, · Essay on Conflict Resolution. Conflict Resolution Strategies and there Benefit in the Workplace Jessica Galloway Liberty University Abstract Summarize my research into recent issues with workplace violence and how conflict resolution strategies can Mar 16, · Conflict Resolution Essay. Disclaimer: This paper has been submitted by a student. This is not a sample of the work written by professional academic writers. Any opinions, findings, conclusions or recommendations expressed in this work are those of the authors and do not necessarily reflect the views of StudySaurus Conflict Resolution Essay. Words 6 Pages. Show More. Throughout psychology’s history there have been many different attempts to resolve conflicts which resulted in improvements and strides in conflicts resolution. From these improvements new techniques to resolve conflicts have been created or improved on such as learning how to listen to the conflict and know when to withdraw from a
Conflict Resolution Essay Example
Disclaimer: This paper has been submitted by a student. This is not a sample of the work written by professional academic writers. Any opinions, findings, conclusions or recommendations expressed in this work are those of the authors and do not necessarily reflect the views of StudySaurus.
In the present world, there are all sorts of conflict, conflict resolution essay, starting from our homes to the workplace. The fundamental thing is how we deal with the issue having in mind that no party conflict resolution essay in the dispute would want to be seen as inferior to the other person. Conflict resolution essay work is where much of the problem is, especially when dealing with customers directly, and according to the rule of business, one should always leave the customer happy and satisfied so that they can come back again.
As a director for food and beverage at Canyon Shadows Resort, there are adverse situations that I have to deal with in most cases involving clients that are not satisfied with the service received. When considering the case of Vince conflict resolution essay Beth, they selected the resort for their high-end wedding reception. They asked for meals and booked a ballroom with patio overlooking golf course so that their esteemed guests could enjoy the view and the play, conflict resolution essay, which I, being the director promised to deliver and make sure that they are all satisfied.
According to the present weather condition, it is impossible conflict resolution essay provide patio because it is windy which means there will be no people playing golf. At the same time, the light sprinkles make it hard for both the golf players and the guests to be outside because they will be wet. In that case, there is a conflict likely to emerge. Even though the weather is an external factor that has chipped in to hinder our services, we as the resort are responsible for not delivering what we promised Furlong, The deal was that I, being the director of the resort make sure that everything goes as planned and the guests are entertained to the fullest.
According to the plans and present conditions, all the other processes involved in the reception will go on smoothly thus leaving the issue of patio and golf as the only hindrance. On choosing the method to resolve this conflict, I adopt the A.
The first letter is standing for apologising early and often, conflict resolution essay. In this scenario, conflict resolution essay, even though factors affecting the event are external, we owe the couple and the guests an apology. The best way that I can resolve this conflict is reporting the matter early enough so that they can psychologically prepare and understand that they will not get all they needed.
The best way to communicate this message is in person so that I can sincerely show how apologetic I am, instead of just making a phone call, which many people take not serious Tidwell, When looking the reception, they came in person; therefore it would be polite of e just to make a visit early in the morning and inform the couples of the problem we are conflict resolution essay at the moment. Apologizing first also gives room for the couples to look for an alternative source of entertainment for their guests so that their event could be memorable as they planned.
When I go and apologise in person, I will be able to advise on the best alternatives ways of entertainment that we can offer, conflict resolution essay. The second letter B stands for being present and attentive when listening to the other party. This conflict involves the hotel and the couple, Vince and Beth, where the resort is not able to deliver the services we promised. Secondly, listening carefully to the complaints raised and the discomfort caused will help create a good picture for the couple that we are apologising and we regret what happened Lamber, At the same time, conflict resolution essay, I will have time to explain the causes of the conflict, and how I as the as a director for food and beverage at Canyon Shadows Resort will make sure that we remedy the issue to avoid future inconveniences.
The third letter C stands or closing the loop. Every business aims to ensure that the customers are always satisfied with the services received. In this case, Beth, Vince and their guests will not be satisfied without the patio and watching the golf play which they desired. The resort decided to return a section of the money to the couples that were paid for the entertainment services Avruch, There are recovery actions taken to ensure that one ask up for what the customer lost. In this case, I will have to make a follow-up and see whether the couple and their guests are delighted with the recovery actions or not, and what ore they desire.
The last letter D stands for doing ore that the conflict resolution essay expects. When trying to solve this conflict, the board of the resort and I decided to organise a movie theatre or the couple and their guests.
We refunded the entertainment money, but a movie will be used as an apology gift. We as the hotel expects frowning from the couple because we could not meet their expectations, conflict resolution essay, but the best way to change that into a smile is giving them an apology gist so that they can smile and come back next time. StudySaurus is run by two uni-students that still get a kick out of learning new things. We hope to share these experiences with you.
Stuck on Your Essay? Search For Search, conflict resolution essay. Home Knowledge Base General Essays Conflict Resolution Essay. Learn More. Was this material helpful? Yes No. Leave A Comment? Cancel Reply. About StudySaurus Community. error: Content is conflict resolution essay
Conflict in Literature
, time: 4:20Conflict Resolution Essay | Bartleby
Sep 09, · A Problem of Conflict Resolution Essay. The apostle Paul, in Romans 7 describes the interior human conflict, but also the resolution if the particular person will acknowledge the resolution, although James describes the causation of the conflict. Careers causation, nevertheless, was the way God (carried out) was ahead of Job’s demo and Conflict Resolution. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, ). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important information on conflict, the levels and the components. The paper will provide information on how conflict can manifest in an organization or team. It will discuss conflict resolution which it the final component of conflict and provide information on identification of the issue. Baack advises that not all conflict is the same and outlines four levels of conflict, which are intrapersonal, interpersonal,
No comments:
Post a Comment